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Add created_after/created_before date filters to search_helpdesk_tickets

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jason
2026-03-30 19:15:41 -05:00
parent 2ffc12d865
commit ba287b2567
1 changed files with 9 additions and 1 deletions
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server/odoo_mcp.py
+9 -1
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@@ -389,8 +389,12 @@ def list_task_stages(project_id: int = None) -> list:
@mcp.tool()
def search_helpdesk_tickets(query: str = "", stage: str = "", team: str = "",
created_after: str = "", created_before: str = "",
limit: int = 20) -> list:
"""Search helpdesk tickets by name, stage, or team."""
"""Search helpdesk tickets by name, stage, or team.
created_after and created_before accept datetime strings in 'YYYY-MM-DD' or
'YYYY-MM-DD HH:MM:SS' format to filter by creation date.
Example: created_after='2026-03-29' returns tickets created in the last 24 hours."""
domain = []
if query:
domain.append(["name", "ilike", query])
@@ -398,6 +402,10 @@ def search_helpdesk_tickets(query: str = "", stage: str = "", team: str = "",
domain.append(["stage_id.name", "ilike", stage])
if team:
domain.append(["team_id.name", "ilike", team])
if created_after:
domain.append(["create_date", ">=", created_after])
if created_before:
domain.append(["create_date", "<=", created_before])
return _search_read("helpdesk.ticket", domain,
["id", "name", "partner_id", "stage_id", "team_id",
"user_id", "priority", "create_date"],